Robot arm moving through FIFO rack when placing part on sink

Hi everyone,

I’m experiencing an issue with collision avoidance in my simulation and hoping someone can point me in the right direction.

Setup:

  • I have a process where a robot delivers parts to a sink
  • The sink is placed inside a FIFO rack (standard component from the eCatalog)
  • When the robot places the part onto the sink, the arm passes directly through the FIFO rack structure

What I’ve tried:

  • Used excludeObstacle command via the robot controller → no effect
  • Used PrecisionObstacle command via the robot controller → no effect

The robot still ignores the rack geometry and moves straight through it.

Any help or suggestions would be greatly appreciated!

Thanks in advance.