Problem with controls in VC Experience VR

[BSZ_TW_Freiberg]

Hello,

we have a problem with controls in VC Experience VR.
We use a HTC Vive Pro on a Alienware Notebook (it has the power to run VR without any issues).
VR is configured as expected and the problem happening both in roomscale and siting configuration.

The exact problem we have is, that movement in fact didn’t really work. We are unable to teleport inside the program and the lift ability works either always up or down, meaning you can’t lift back to the original height…
Is there any way to solve this? Have checked (unchanged) controller configuration, everything looked fine.

Thank you for help in advance

[BSZ_TW_Freiberg]

I have completed a wipe on everything VR-related on the notebook and reinstalled it 100 % exactly like in the manual of VC Experience.
Still the same problems like before -_-

Did have someone an idea, what the problem could be?
Before the wipe a colleague had try it with his private oculus quest, everything worked perfectly fine.
If wanted, I can record the problem with VRcapture and upload it here.

Thank you in advance

[Lefa]

Hello, maybe this forum post will help?

Assembly tasks in VR

I have the Premium license and I am using VC4.3 and enabled streaming. I have tried other layouts (one of my own and another one is the Interaction VR Example) but the objects are not pickable on those either.

[BSZ_TW_Freiberg]

I think I found the solution:
The part with trackpad/d-pad is bugged.
I have deleted the “Use as trackpad”-part (vr-events primar) on both controllers and now it works fine.

Can someone explain me please, what the usage of the 3 “vr-events primar” on the trackpad is? When did these come into action?

And how can you make screenshots (for a manual) inside VC Experience VR-mode? I have tried it and it showed a steam-message, but didn’t found anything later.

[cathalowens]

@BSZ_TW_Freiberg

The exact problem we have is, that movement in fact didn’t really work. We are unable to teleport inside the program and the lift ability works either always up or down, meaning you can’t lift back to the original height…

I am have the same problem with teleport movement. I have checked the binding controls in VR and teleport is suppose to function with trackpad north, but does not work.

[BSZ_TW_Freiberg]

@cathalowens

I am have the same problem with teleport movement.

@BSZ_TW_Freiberg

I think I found the solution:
…
I have deleted the “Use as trackpad”-part (vr-events primar) on both controllers and now it works fine.

---

@BSZ_TW_Freiberg

And how can you make screenshots (for a manual) inside VC Experience VR-mode? I have tried it and it showed a steam-message, but didn’t found anything later.

Solved, found it by myself.
At me, VC Experience is linked with Steam as an external programm (but it can’t be started with Steam ) meaning without this the folder could be somewhere else.
And my operating system is Windows 11 Basic/Home Edition. I’m pretty sure, the “0”-folder is some kind of dumping-folder for all screenshots of steam-external programms.

Folder directory: C:\Programm Files (x86)\steam\userdata\STEAM_ID\760\remote\0\screenshots

[Gabi]

Hi, how do you use vr for assembly on the conveyor belt, i.e., the goods frame is assembled using vr after arriving at the designated position through the conveyor belt, and then transported away through the conveyor belt after the assembly is completed?