Error When Opening Application V 4.9 & V 4.10

Hi All,
I Just Install the VC Version 4.9 & 4.10
but when i open the application there’s an error pop up appears, like this …


Does anyone know how to fixed it ?
Thanks in advance

Hello,

Please contact support@visualcomponents.com regarding this issue.

br,
Lefa

I had an issue with the path to my user documents folder. You can check if your folder is created at the right path.
If not, you can try this workaround:
1.Go to your VC installation folder, C:\Program Files\Visual Components\Visual Components Professional 4.9

2.Open the VisualComponents.Engine.exe.config file with admin rights in a tect-editor

3.Locate the **“**MyDocumentsProductFolder key

<add key=“MyDocumentsProductFolder” value=“%MYDOCUMENTS%%COMPANY%%VERSION_2%” />

4.Replace the value with your MyDocuments folder path and save the file

5.Launch VC app and check if the 3D world is rendered and folder creating in MyDocuments folder