Error with white Ecatalog

Forum Forums Visual Components 4.0 Robot Programming Error with white Ecatalog

This topic contains 2 replies, has 2 voices, and was last updated by Avatar tb3sato 2 months ago.

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  • #11380
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    tb3sato
    Participant

    Hi.

    My e-catalog do not work at my KUKA Sim Pro 3.0.5. It was working in the beginning but after a while it got white  and its not possible to use the E-catalog, please see picture.

    I also received two error message.

    I use the software every day so I need to get it work.

    Since KUKA haven’t come up with a solution and it is based on Visual Component product maybe someone here knows how to solve it ?

    BR//Tobias

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    #11428
    TSy
    TSy
    Participant

    Those errors look like they are just a symptom of some previous error that has prevented the eCat panel to load. The original error might be recorded in the VC error log file under appdata/local …

    Have you tried reinstalling KUKA.Sim?

    #11788
    Avatar
    tb3sato
    Participant

    Thank you for you answer.
    Yes I have re-installed the program, but still the same problem. If I go back to the old version I don’t have the problem.
    I cannot find the error log. Do you know in which folder it should be in?
    Do you have any other suggestion about what to try?

     

    BR//Tobias

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