<p>Hi vc,The following is the error code that occur today in opening appliction .As the result we could’t continues to use.</p>
<p>Hello Jerry,</p><p>Can you post the log files to check the error? You fill find the application log files in the following path:</p><p>C:\Users%USERNAME%\AppData\Local\Visual Components\4.0\logs</p><p>Thanks</p><p> </p>
<p>Dear sir,</p><p>Please refer to the attachment.</p>
Dear Jerry,
We are checking what is the problem. Does this only happen in that computer?
BR,
Holms
Dear Holms
Yes,this only happen in that computer.
Dear Jerry,
Is it possible to take a video of when this incident happens?
BR,
Holms
Thank you very much for the file Jerry.
Have you installed the software in the default path?
C:\Program Files\Visual Components\Visual Components Premium 4.0
Have you tried to reinstall the software?
BR,
Holms.
Dear Holms,
Yes,I have tried to reinstall the software.Please refer to the attachment is the default path.Thanks!
Dear Holms,
I have tried to reinstall the softeare and remove the 4.0 file(C:\Users\USER1\AppData\Local\Visual Components\4.0).This problem have been sloved.
Hello Jerry,
Good to hear that you were able to solve the issue.
BR,
Holms