Cannot select components for Report Statistics

Forum Forums Visual Components 4.1 Academy Cannot select components for Report Statistics

This topic contains 4 replies, has 3 voices, and was last updated by Avatar choihoiching 1 week, 4 days ago.

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  • #17095
    Avatar
    choihoiching
    Participant

    Hello,

    I am following the Report Statistics lesson, and I downloaded the example in the lesson to try out.

    I am encountering a problem when selecting the components for the data series.

    When I try to ‘Pick Property Value from 3D world’, the red highighted box appears around the conveyor belts but when I click on them, nothing is added to the components. When I try to add/remove items via the list, clicking on the conveyors highlights them in the menu but otherwise does nothing as well. I have tried to restart the program and my computer but neither changed the result.

     

    Please advise.

     

    Thanks!

    #17099
    zesty
    zesty
    Moderator

    I was able to do what is shown in the video, for example pick the components from list and 3D world. I used 4.1.2 and perspective mode.

    Are you using 4.1.2? What about orthographic mode?

    Just to be on the safe side, I am attaching the same layout made with 4.1.2 components and new conveyors from eCat.

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    #17123
    Avatar
    choihoiching
    Participant

    I am using 4.1.2. I downloaded your layout and tried again but once again it did not work. Using orthographic did not help either.

    I am able to open up this dialogue and select the conveyor belts, but I cannot do anything to ‘confirm’ the selection, I can only close the window which does nothing.

    #17177
    eme
    eme
    Moderator

    Closing the dialog should confirm the selected items.

    Are you using a normal PC? Which operating system? Have you noticed any other issues in the 3d scene. I’m starting to suspect that it might be some sort of a 3d graphics issue.

    #17540
    Avatar
    choihoiching
    Participant

    Hi,

    I am using the program on my laptop, on Windows 10. I am fairly new to this program so I haven’t encountered any other issues.

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